Frequently Asked Questions
If you can’t find the answer you’re looking for, just get in touch with the team and we’ll be happy to help.
Do you supply to trade or wholesale customers?
Yes. Trade and wholesale enquiries are welcome. Please email matt@baconfactory.co.uk or call 0161 797 1100 to discuss your requirements.
How do I contact you about an issue with my order?
You can contact us using the details below:
The Bacon Factory
1 Heys Street, Bury, Lancashire, BL8 2AJ
Email: matt@baconfactory.co.uk
Telephone: 0161 797 1100
Do you deliver outside the local area?
Delivery areas and options may vary depending on the products and volumes required. Get in touch with your postcode and we’ll confirm what’s possible.
Can I change or cancel my order?
If you need to change or cancel an order, please contact us as soon as possible. We’ll do our best to help, but changes may not be possible once an order has been prepared or dispatched.
What if something is wrong with my order?
If there’s an issue with your order, let us know straight away. We may ask for details, photos or order numbers so we can investigate and put things right.